Have Your Say

At BlueRocket Therapy, we’re committed to providing safe, high-quality services. We welcome all feedback - whether it’s a compliment, suggestion, or complaint. You can share your feedback at any time via our online form below, email, phone, or in person. If you’d like, you can also have a support person or advocate help you. We will:

• Acknowledge your feedback within 2 business days
• Keep you informed of what happens next
• Work to resolve any concerns as quickly as possible

If you’re not satisfied with the outcome, you can contact the NDIS Quality and Safeguards Commission or Health & Disability Services Complaints Office WA (HaDSCO) or Health Complaints Commission VIC (HCC).

Advocacy / other organisations

If you have a matter that has not been resolved to your satisfaction, you may wish to contact one of the following organisations. We can assist to contact them if you wish.

• Citizen Advocacy (WA) - (08) 9445 9991, capw.org.au
• People with Disabilities (WA) - (08) 9420 7279, pwdwa.org
• Disability Advocacy Support Helpline (Aus) - 1800 643 787, health.gov.au/contacts/disability-advocacy-support-helpline
• Rights Information and Advocacy Centre (VIC) - (03) 5222 5499, riac.org.au
• ACD – Advocating for children with disability (VIC) - (03) 9880 7000, acd.org.au/

Your feedback helps us improve – thank you.