Why We're Starting BlueRocket Therapy

The NDIS is constantly in the news. Everyone has an opinion. Many people who aren’t in the sector or living with disability see the NDIS as a problem and full of rorts. I see something different. I’ve watched therapy change lives. I’m proud Australia invests in this. Yes, it must be sustainable, but we can’t lose sight of why it exists.

Now the problem. Providers are under pressure. Closures are rising, which leaves participants without continuity and employees without stability. The NDIS brought a major shift and many legacy organisations were not built for it.

Picture a large provider that has grown over decades. Paper-heavy processes. Multiple systems that do not connect. Tech debt everywhere. Price changes take months to flow through. Roles and culture formed around an old funding model. The NDIS demands flexibility, transparency, tracked outcomes and digital by default. Turning that ship is slow and some cannot turn in time.

The second problem is workforce fatigue. Allied health professionals are fed up. Turnover is high. Too much time goes to paperwork and admin. Many clinicians tell me a quarter of their day is spent on tasks they don't enjoy and didn't study for four years to do. If you dislike 25 percent of your day, you will not love your job for long. Clients wear the cost of that churn. They either sit on a waitlist for months when their therapist leaves, or they have to re-tell their story again when a new therapist joins.

Stephanie Reevesand I are starting BlueRocket Therapyto take these problems head on. We believe providers can be sustainable and values driven in the NDIS. We want clinicians to love their work. We want participants and families to stop worrying about provider failure and constant therapist change.

Our purpose is simple. Revolutionise allied health by putting people, progress, and innovation first.

How we will do it:

1. Culture. Psychological safety powered by personalisation and tight feedback loops. Tailored supervision, clear caseload expectations, and growth plans that fit the person. We will measure, learn, and improve continuously. Guard the culture. It's the most important thing.
2. Scale with discipline. Scale should improve quality, resilience, and access. Bigger reach creates career pathways, peer learning, and more reliable services for clients.
3. Tech and AI, by design. We are leaning in with AI. It will improve the experience for clients and employees: less admin, streamlined reporting, smarter notes with human review, faster, clearer service agreements and personalised referral and onboarding pathways. It will also strengthen our relationship with Support Coordinators through real-time updates and proactive alerts, so coordination becomes easier and trust grows.

This is not about shiny tools. It is about making therapy easier to deliver and easier to receive. If we do that well, sustainability follows.

If you are a clinician who wants to do your best work, a Support Coordinator who wants reliable partners, or a family tired of disruption, we are building BlueRocket Therapy for you. Reach out if you want to help shape it https://bluerockettherapy.com.au/